Frequently Asked Questions
All Shipments will arrive by USPS unless otherwise noted.
Shipping is only $9 and includes FREE tracking on all orders.
All of our products are made to specification for our customers. We do not carry an inventory of items. In most cases, products are produced within 7 days after an order has been placed.
You will receive a confirmation email from us with your receipt with date and time stamp of when your order was placed.
You may check the status of your order by emailing email@example.com or calling us at 812-228-6707.
You have up to 2 hours to cancel your order.
Understandably, personalized items cannot be accepted for return, unless there is a clerical error or product defect. It is imperative that all information entered into a customization form be accurate including ALL spelling. We are all human, errors do happen though and if it was our error we will make it right with a replacement item or a total refund. Gift certificates are non-refundable.